Measure Twice, Cut Once As with all receiverships, it is especially critical for a Court Appointed Receiver in a limited-purpose capacity to have everything clearly defined and spelled out in the initial court order granting authority to appoint a Receiver. It is also best for the respective city or county legal counsel, who will be…
The service of hot beverages from a restaurant safety expert aspect will always present challenges for restaurateurs to insure their patrons are not accidently burned. Whether it is serving hot coffee at a table or giving a customer a cup of hot tea or cocoa to take out, it is important that servers, counter persons and…
Success with any new restaurant in our experience as restaurant management consultants is often learned from those in the industry who fail. Avoiding these key pitfalls can help in doing it right the first time: No Solid Plan – The old axiom “Fail to Plan, Plan to Fail” is still true in today’s sophisticated world…
Bringing in outside nightclub consultants as a fresh set of eyes can go a long way to reducing and possibly eliminating the potential for some kinds of lawsuits. Unfortunately in the beverage and entertainment venue business, the mix of alcohol, egos, security issues and lively crowds can lead to someone getting hurt for a variety…
The recent ruling on the St. Regis lawsuit brought out some interesting issues from a hotel expert vantage point. In particular is what I call the “On Time, On Budget” barometer which project management aspires to in developing a hotel. In this circumstance, spending more time and money and the non adherence to a specific…
Three significant lawsuits in the lodging industry were filed and will no doubt bring about different opinions from each hotel expert witness retained by lawyers on each side to assist them. Below are abstracts from the article at HotelNewsNow.com and some issues to consider on the 1st case: – In this case summary – M…
A number of years ago we performed analysis as the foodservice expert on a dispute involving a failed restaurant. We looked at various studies, including one from the IRS and another from Michigan State University, in addition to evaluating and surveying existing food and beverage establishments within proximity to the subject restaurant. It was concluded…
Face it, the cost of monthly rent is one of the biggest expenses next to labor costs to be reduced for both a tenant and a restaurant turnaround consultant charged with developing a strategy to save a food service operation. One of the key areas in order to save a failing restaurant business is to…
Unlike branded or franchised hotels and resorts where those standards already set it apart, hotel turnaround management to improve the quality and class of independent lodging properties often requires another approach. That approach could rely on the common standards that many leisure and business travelers consult, such as the American Automobile Association and Mobile Travel…
As a hotel industry expert, we’ve noticed some exciting trends emerging. Hotels that are on top of the trends will be well positioned for sustained growth well into the future. The following are some forecasts for the future that both small operators and large chains alike should be watching closely. The Growing Importance of Social Media. Facebook,…