Our restaurant consultant talk and article abstracts focus on reservations from an owner and operator standpoint. The first surrounds the policies and procedures that foodservice businesses use to maximize seating. The other is who really wins when using an automated system, such as OpenTable®. Here is the article in the New York Times and an…
Over the years and from a night club consultant perspective, if anything the O. J. Simpson trial, 9/11, and shootings by certain High-Profile Sports figures in nightclubs has brought about, is a greater awareness of the legal process and the potential for violent and unpredictable situations. Media broadcasts also fuel the general public’s perception that…
After marketing, another key area of the four MMMMs to saving a failing foodservice operation that a restaurant turnaround consultant will target is to increase income and cash flow. This is focusing on the all important second one: Restaurant Dining RoomMoney When cash is tight and the restaurant is struggling to just meet day-to-day obligations…
Are you a hotel asset manager, general manager or owner representative in the middle of tweaking your projections for 2012? Cannot decide if the economy both nationally and internationally will be a boom next year?? Here are two recently published reports that send a mixed message. According to this report* just released in the Los…
Obviously Warren Buffet’s Blackstone Group and others think now is the time to buy a hotel in the USA. Although there is still a lot of distress talk amongst hotel owners and operators alike, there are also various signs pointing at the recovery, albeit a slow one, is starting to muster some momentum. Here are…
This is the last of three major lawsuits previously discussed as a resort consultant having worked on brand agreements that I wanted to share from the recent article at HotelNewsNow.com. In the following excerpts, the litigation is centered primarily on the brand licensing to a major hotel competitor. Below are the commentary and some issues…
Current hotel expert updates for the state of the lodging industry bodes well for owners, operators and investors of hotel properties so far this year. Several news reports in the various hotel publications we follow suggest better times have begun. However, there still appears to be caution and pessimism as to whether the economic recovery…
When you own or manage a hotel, you have hundreds of things to think about every day, in terms of customer satisfaction, room utilization rates, design issues, maintenance, and many other headaches and concerns both actual and potential. It can be difficult to stay focused on the bottom line. With this in mind, hiring a hotel…
The idea to buy a nightclub from a standpoint of diversifying your investments can prove to be a profitable decision. Many of these businesses if bought and managed properly can provide high returns in a short period, sometimes within three years. Of course, this is provided you understand and avoid these simple reasons not to…
Occasionally my work involves being a consultant and restaurant expert witness on different legal cases. It also allows me to better understand why foodservice businesses get sued and the types of situations that are most common. Armed with this knowledge, I have been better able to advise owners and operators on what to expect and…