There is a good article from a hotel management consultant and owners representative standpoint on the legal ramifications surrounding social media and its use amongst hotels and restaurants throughout the hospitality industry. In particular are those areas that an owner and operator never thinks to call their lawyer first on but should be looked at…
What would a restaurant employment expert say about your practices if your foodservice business is faced with a hiring lawsuit stemming from something that was posted on Facebook, Google+ or Twitter? Restaurants, like hotels, can face problems surrounding their recruitment and training policies for new and existing employees on these social media channels. There is…
The importance of a hotel resort management company providing social media expertise is just as important as it was when yield management began, now referred to as revenue management, and originated over fifteen years ago. Back then, owners would seek out property managers who understood and could employ effective information systems and controls to maximize…
Social media and revenue management practices go hand in hand from a hotel expert perspective to maximize demand (i.e. room nights) and grow RevPAR (revenue-per-available-room). Here are two excerpts from the folks at STR which we think are worth reading along with the full articles: Social Media Presence Requires Work According to Dawn Ray, director…