Groupon can be a best friend or an unwanted guest from a restaurant management expert standpoint when it is not used correctly. Somewhat like the Entertainment Books of old that the customer could use at whatever restaurant provided the coupons, Groupon is not always going to get you return guests. Like it or not, some…
Foodservice consultants from our group find the new study from the National Restaurant Association on the benefits of food trucks a potential boon to both startups and struggling food and beverage operations alike. Highlights of this research from the NRA suggest several reasons why operators of existing restaurants should consider adding one or more food…
What would a restaurant employment expert say about your practices if your foodservice business is faced with a hiring lawsuit stemming from something that was posted on Facebook, Google+ or Twitter? Restaurants, like hotels, can face problems surrounding their recruitment and training policies for new and existing employees on these social media channels. There is…