Running a hospitality business is rewarding both in a professional and financial sense, but it does come with a wide range of challenges. One of these is the fact that bars, hotels, nightclubs, and restaurants are prone to getting sued by disgruntled customers. In some of these lawsuits, the businesses were simply negligent and did…
Running a hospitality business is one of the most rewarding jobs in the world since you get to help people have a fantastic vacation, dinner, or just a night out with friends. Unfortunately, the nature of the industry exposes you to many lawsuits that could be costly to fix and may even permanently damage your…
In the last four to five years, mainstream news and especially trade journals that a hotel asset manager often follows, talk about bed bug incidents on a regular basis. Just published yesterday, there was an article in Hotel Interactive how these little pests will bug your business. Bed MattressesThe American Hotel and Lodging Association and…
The recent ruling on the St. Regis lawsuit brought out some interesting issues from a hotel expert vantage point. In particular is what I call the “On Time, On Budget” barometer which project management aspires to in developing a hotel. In this circumstance, spending more time and money and the non adherence to a specific…
Three significant lawsuits in the lodging industry were filed and will no doubt bring about different opinions from each hotel expert witness retained by lawyers on each side to assist them. Below are abstracts from the article at HotelNewsNow.com and some issues to consider on the 1st case: – In this case summary – M…
There is a good article from a hotel management consultant and owners representative standpoint on the legal ramifications surrounding social media and its use amongst hotels and restaurants throughout the hospitality industry. In particular are those areas that an owner and operator never thinks to call their lawyer first on but should be looked at…
As part of our hotel management consultant updates for legal professionals and their clients, a major chain and operator made the news again on two separate lawsuits. Of particular interest is the first allegation involving its sales force practices regarding a Virginia hotel near DC. The second involves a Hawaii property and also the subject…
The hotel income that a hotel economist considers when determining the potential loss resulting from a construction defects damages lawsuit usually starts with room revenue as its basis. In addition to the guestrooms that may have been impacted and the subsequent revenue loss, there are related revenues to be considered too. These include on-site food,…
Over the years, our firm has been routinely engaged as a hotel expert witness on a variety of issues for litigation, receivership and reorganization. We also provide preliminary no-cost webinars and consultations relating to the various aspects that may impact a case to help educate clients and their attorneys, corporate counsel and other legal professionals.…
This is the last of three major lawsuits previously discussed as a resort consultant having worked on brand agreements that I wanted to share from the recent article at HotelNewsNow.com. In the following excerpts, the litigation is centered primarily on the brand licensing to a major hotel competitor. Below are the commentary and some issues…