Banks and lenders, who move to appoint a court appointed receiver prior to foreclosure, should add hotel security to the list of priorities as part of the transition. As we approach 9/11, the short term nature of hotel receiverships makes the property a target for unexpected situations given that employees may be more concerned about…
One of the biggest fears among hospitality management senior executives, managers and supervisors is the physical destruction and potential loss of life that a terrorist act can cause to a hotel or lodging chain. Worse, the public relations nightmare from a bombing or shootout will contribute to a loss of income for months, sometime years,…
The recent news reports and media frenzy about housekeepers and guest safety from a hotel management consultant perspective suggests a review of related policies and procedures is a must now. Just this past week, the President of the American Hotel & Lodging Association was interviewed on the subject. The focus from his viewpoint and as…
Hotel safety expert panelists and others at the recent Global Congress on Legal, Safety, & Security Solutions expressed a myriad of concerns in the wake of the 9/11 anniversary. Terrorism planning and preparedness should be at the height of planning given the recent spate of attacks in the Middle East and those affecting Al Quida…
If you are in the business of providing hospitality management services for one or more hotels, the recent reported assaults of two housekeepers in New York should serve as a wake-up call. Not only are the safety of your guestroom cleaning staff and threats of bad publicity of major concerns, but also the potential lawsuits…