When you own or manage a hotel or restaurant, success comes through a combination of excellence and individuality. You need to ensure that you operate your property well; both by avoiding problems and providing something important to your customers. Beyond this, though, you need a way to stand out from a crowded field. Your branding can…
Life as a general manager of a hotel, bar or restaurant is complicated. Your concern as a property owner is building and maintaining value over time, but the on-site manager lives in a series of moments. Each day brings challenges through guests, personnel and building issues that must be addressed immediately. The long-term plan tends to fade…
Summer 2016 appears to be one for the books. Hotel experts are predicting that room demand, which has been increasing steadily, will jump by 2.1% from that in summer 2015. With both business and personal travel on the rise, this seems to represent a tremendous opportunity in the hotel industry. Still, the bottom line effect may…
Your night club should provide a fun experience that makes customers want to keep coming back. This requires great music, great building and room design, and an overall feel that caters to the demographic you seek to attract. In addition, though, you need a safe environment for your patrons, and a plan to protect yourself…
If you face litigation against your hotel, bar, or nightclub, the way a hospitality industry expert can help you present your case may be obvious. Your inside witnesses will undoubtedly be able to lay out what you did and why, but an outside expert who can confirm you have followed industry standards, or otherwise explain…
When your hotel or restaurant faces a leadership transition, you may not be ready to make an immediate hire. This may be a matter of wanting to take the time to identify the right person for the culture of the location or the company as a whole. On the other hand, it could be a…