It might be a good time to have a restaurant labor expert review your tip pool policies in light of several recent wage and hour disputes. There are a number of class action lawsuits involving chains and individual restaurants in several states that call into question management policies on how tips are shared and who…
Many a restaurant expert will tell you that foodservice owners, operators and employees express certain angst over how valid a restaurant review made online by a customer might be or who that person truly is behind the critique. Is it really a competitor instead? Or, possibly the rating site does not monitor or do a…
Government enforcements can sometimes lead to private sector lawsuits from a hospitality expert witness perspective. This is because it sets the tone that non compliance is one basis that an employer may have treated certain workers unfairly. Usually these lawsuits get settled out of court. However, the time and money in legal fees and related…
Getting a restaurant expert witness to prove damages in a litigation case can be tricky for some lawyers. One of the challenges is your client, who may be the restaurant owner and/or operator, may often assume way more than are ordinary and reasonable losses. Added to this challenge is if the income loss evolves around…
Our firm engagements occasionally involve being a restaurant expert witness on employment, labor and wage policy and it is a good time for owners, operators and managers to review their own in-house procedures accordingly. Recent disputes initiated by current and former hospitality and foodservice industry employees over tip sharing are on the rise and there…
Certain news about lawsuits from a restaurant expert witness perspective should be a wakeup call to check your food purchasing and handling practices from time to time as it concerns nut allergies. In particular, are those issues that surround recipes and dishes that contain peanuts that may be a cause for severe allergy reactions or…
Many a restaurant owner and operator in California says this restaurant consultant is concerned about how to administer the meal and rest breaks for employees in an industry that has low profit margins and high staff turnover. The recent upcoming ruling on the Brinker case will impact that concern, hopefully in a positive way but…
Stories we follow in our restaurant management consultant group covered lawsuits and brands and while Taco Bell recovered from beef issues in its advertising, there was economic growth amidst several upcoming foodservice chains. There is also a good article talking about how Twitter is fast replacing e-mail as the instant marketing vehicle. Here are those…